RoboKind Central and the Companion app use the same login credentials. To troubleshoot your RoboKind password, please learn more here!
Still having trouble logging in?
If you have already followed the troubleshooting instructions for your credentials, and are sill having trouble logging in, there are some other steps we can try!
- First, verify that the iPad has an active Internet connection and can load our web page https://www.robokind.com.
If this fails, work with your IT team to check the iPad’s internet connection and permissions.
Please ensure that the following websites are correctly classified and not being blocked by web content filtering software.
Submit a support ticket at www.robokind.com/support and request that RoboKind verify the account email address. (In cases of migration, it is possible to end up with 2 accounts with similar email addresses which can cause issues.)