Before beginning, please ensure that the student device is powered on and connected to the Internet.
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In the bottom right hand corner of both the facilitator and student device, verify that you see the RoboKind Companion Apps' current software version.
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If you have an older version, please update.
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Force close the RoboKind Companion App on both devices.
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On an iPad, double tap the home button, then slide up on the RoboKind Companion App to close it.
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For the Web Companion, use Control-FN-F5 on a laptop, or see instructions at How to perform a refresh in Chrome, Firefox, Safari and Microsoft Edge
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Restart the RoboKind Companion App on the facilitator device and sign in with your credentials used to sign in to https://central.robokind.com
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Restart the RoboKind Companion App on the student device and press the "student" button.
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Your student device will be on the WAIT screen if it has been paired already. Or you will get a request for a pairing code
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If not you still do not see your students device it may need to be re-paired.